Who we are

Resolve Ops was built to provide calm, structured administrative support during situations that are often confusing, time-consuming, and difficult to navigate alone.

Resolve Ops was founded by John Szrejter to help individuals and families navigate complex medical billing, insurance, and financial account issues with clarity and confidence.

John holds degrees in Human Services and Applied Behavior Analysis, and began his career supporting individuals and families within healthcare and behavioral health systems. He later transitioned into operational and product leadership roles within financial technology and large-scale digital platforms, including JPMorgan Chase, Triumph Financial, and DAT Freight & Analytics, where he led systems and operations supporting millions of users and complex financial workflows.

This combination of healthcare systems experience and financial operational leadership forms the foundation of Resolve Ops’ structured, methodical approach.

Resolve Ops was also shaped by personal caregiving experience. After helping manage the administrative and financial coordination required to support medically vulnerable family members, John saw firsthand how overwhelming these systems can be. Resolve Ops was created to provide reliable, professional administrative support so individuals and families do not have to navigate these challenges alone.

Resolve Ops helps clients organize information, review billing and account activity, and coordinate resolution efforts so administrative matters can be addressed efficiently and correctly.

Resolve Ops is based in Texas and serves clients nationwide.

Resolve Ops provides administrative support services only. We do not provide legal, medical, or financial advice.

All client information is handled with strict confidentiality and professional administrative safeguards.