What's included each month:
Up to 2 hours of professional administrative support
Review of bills, insurance statements, and account notices
Administrative coordination with providers, insurers, and service companies as authorized
Subscription and account maintenance assistance
Secure handling of new or ongoing administrative issues as they arise
Same or next business day response
How it works: Support is handled one active issue at a time, ensuring focused and accurate resolution. Once an item is complete, the next one moves forward within your monthly hours. Unused time does not roll over.
What's not included:
Legal, medical, or financial advice
Formal insurance appeals or litigation
Simultaneous handling of multiple issues
Ongoing monitoring beyond monthly support hours
Good to know:
Cancel anytime with 30 days written notice
Services continue through the end of your current billing period
Complex issues requiring additional scope can be discussed separately
What happens after checkout:
You'll receive a confirmation email from Resolve Ops
Within one business day we'll send your retainer agreement and intake form
Once complete, your retainer begins and you can submit your first request